Why Choose Support One for SAP Business One?

Choosing an ERP system is a major decision for any growing business. While the software itself is crucial, selecting the right support partner is equally important. Your ERP partner will play an integral role in your company’s success for years to come, ensuring that your system is optimized to meet your unique business needs.

Support One is the leading boutique firm specializing in SAP Business One. Whether you are implementing an ERP system for the first time or seeking dedicated support for your existing SAP Business One setup, Support One is the right choice. Our team is committed to understanding your business challenges and helping you implement workflows and processes that enhance efficiency and profitability.

Beyond solving everyday challenges, we guide you on the technology path for future growth, encouraging you to leverage AI and other innovations that keep you competitive. Here’s why Support One stands out:

High-Touch Customer Service – Dedicated Customer Account Manager (CAM)

Personalized Guidance: Every customer is assigned a Dedicated Customer Account Manager (CAM), who regularly checks in to ensure your SAP system meets your operational and reporting requirements. The CAM takes time to understand your unique business needs and provides tailored recommendations for optimizing system usage.
Process Automation and Workflow Optimization: The CAM introduces system enhancements that can automate and streamline workflow processes, improving efficiency and reducing manual workloads. By providing detailed ROI analyses, the CAM helps you determine the best time to adopt automation features to maximize profitability.
Proactive Problem Solving and Support: Your CAM serves as a direct liaison between your business and Support One, ensuring you have a reliable point of contact for any questions or issues that arise. They proactively address potential concerns before they become major problems, keeping your operations running smoothly.
Strategic Business Alignment: Beyond technical support, the CAM helps align your SAP system with your broader business goals. They provide insights into new technologies, industry trends, and best practices, ensuring your ERP solution supports long-term growth and competitiveness.
Ongoing Training and System Education: The CAM ensures your team is always informed about new features, system updates, and best practices through personalized training sessions and educational resources. This empowers your employees to fully utilize SAP Business One and improve overall productivity.

With a dedicated CAM from Support One, you gain more than just a support representative—you gain a strategic partner committed to helping your business thrive.

Superior Support – Knowledgeable and Responsive Support Team

Industry Expertise: Our team possesses extensive industry, system, and business knowledge to provide effective solutions tailored to your specific needs. We stay up to date with industry trends and best practices to ensure you are leveraging SAP Business One to its fullest potential.
Rapid Response and Resolution: We understand that ERP issues can disrupt operations, which is why we prioritize fast response times and efficient issue resolution. Our proactive approach minimizes downtime and maximizes your business efficiency.
Personalized Solutions: Our experts take the time to understand your unique business processes and system configurations. This enables us to offer customized recommendations and solutions that align with your operational goals.
Proactive System Monitoring: We don’t just wait for issues to arise. Our support team actively monitors system performance, identifies potential problems, and provides preventive maintenance to ensure seamless operations.
Continuous Improvement and Training: We empower your team by providing ongoing training, updates on new system features, and best practices to help you optimize workflows and increase productivity.

With Support One, you don’t just get an ERP support provider—you gain a strategic partner committed to helping your business thrive with SAP Business One.

Support One Consulting Services

In addition to providing SAP Business One solutions, we offer expert consulting services designed to help businesses maximize their investment in the platform. Our consulting services focus on optimizing SAP Business One through workflow automations, process analysis, micro applications, and integrations.

Workflow Automations: We analyze your business processes and implement automation strategies to reduce manual work, minimize errors, and enhance productivity. By leveraging automation, your team can focus on strategic tasks rather than repetitive administrative work.
Process Analysis: Our consultants conduct a thorough review of your current workflows to identify inefficiencies and areas for improvement. We then provide tailored recommendations that align with your business objectives, ensuring a more streamlined and effective use of SAP Business One.
Micro Applications: To further enhance SAP Business One, we develop and integrate micro applications that extend its capabilities. These lightweight applications are customized to address specific business needs, improving functionality and user experience.
Integrations: Seamless integration with other business systems is key to maximizing the value of SAP Business One. We help businesses connect SAP Business One with third-party applications, e-commerce platforms, CRM tools, and other essential software to create a unified and efficient workflow.

By leveraging our consulting services, businesses can improve efficiency, enhance user experience, and achieve a higher return on investment with SAP Business One. Our goal is to ensure that your SAP system supports your business growth and adapts to your evolving needs.

Educational Webinars and Extensive Video Library

Comprehensive Learning Opportunities: Support One offers educational webinars designed to help SAP Business One users unlock the full potential of their system. These sessions cover best practices, system updates, and advanced functionalities to ensure users stay ahead in their industry.
Open to All Users: Our webinars are not limited to Support One customers. They are available to all SAP Business One users, including those supported by other partners and businesses considering implementing the system. This inclusive approach fosters a broader understanding of ERP solutions and their impact on business efficiency.
- View Webinar on Simple Edits to Crystal Reports
Extensive Video Library for Self-Paced Learning: Our online video library includes over 80 instructional videos, categorized to cover essential areas such as:
- System Setup: Learn how to configure SAP Business One for optimal performance.
- User Interface Configuration: Customize the interface to fit your team’s workflow.
- Financial Reporting: Generate and interpret financial statements effectively.
- Accounting Functionality: Manage transactions, reconciliations, and reporting with ease.
- Inventory Setup and Reporting: Optimize inventory management for better stock control.
- Project Management: Utilize SAP Business One’s tools to streamline project workflows.
- Crystal Reports Modifications: Customize reports to fit your business needs.
- Query Modifications: Learn how to extract specific data for better decision-making.
- Order Processing: Improve sales order management and fulfillment efficiency.
- Additional Tips and Tricks: Discover insights to enhance productivity and system usability.
- Go to Video resources page.

With Support One’s educational resources, businesses can continuously improve their ERP proficiency, empowering employees with the knowledge to maximize efficiency and drive business growth.

Why Support One?

Support One is more than just a ERP system implementation and support provider—we are a strategic partner committed to your long-term success. We help businesses optimize their SAP Business One system, automate critical processes, and stay ahead of industry trends.

Whether you need a reliable partner for implementation or ongoing support, Support One delivers the expertise, responsiveness, and educational resources necessary to make your ERP system work for you.

Ready to take your business to the next level with Support One and SAP Business One? Contact Support One today!